How to Handle Returns in Cross-Border E-Commerce Without Losing Money

Selling across borders is a powerful way to grow your business—but managing returns? That’s where many e-commerce brands hit a wall. In the U.S.–Mexico corridor, cross-border returns can become a logistical nightmare: high shipping costs, customs complications, refund delays, and unhappy customers. But with the right partner, returns don’t have to cost you your profit—or […]

What Happens at the Border? A Day in the Life of a Cross-Border Shipment

For many businesses, moving freight across the U.S.–Mexico border feels like sending cargo into a black box: you know it leaves the warehouse, and you hope it clears customs, but the in-between is a mystery. At PCR, we believe transparency is key to building trust. That’s why we’re pulling back the curtain and walking you […]

Cross-Dock entre México y Estados Unidos: La Clave para una Logística Ágil y Fronteriza

Two containers with flags being lifted at a ship port, representing international shipping and logistics

Cuando se trata de mover mercancía entre México y Estados Unidos, la eficiencia no es opcional: es una necesidad competitiva. Entre tiempos de espera en aduana, trámites regulatorios y diferencias operativas entre países, muchas empresas enfrentan cuellos de botella en la frontera. Ahí es donde entra el cross-dock binacional, una solución logística diseñada para agilizar […]

Reverse logistics: Managing returns and defective products

Person packing a box and sealing it with tape, preparing for shipment or delivery

Reverse logistics, or the management of returns and defective products, has become an essential part of the supply chain in the era of e-commerce. It is the process of moving products from their final consumer destination back to the manufacturer or distribution center for repair or proper disposal. In this article, we will explore the […]